eMusic to departing subscribers: We won’t forget you (not)

Harald Walker wrote me to note that eMusic seems to have changed its past policies regarding how it treats departing subscribers: Maybe something new from eMusic. As far as I know it has been possible in the past to stop the paid subscription for a while and activate it many months later without loosing your account data, which is important if you have to download tracks again (if eMusic still has them) and if you want to keep your lists. . . . ...

2006-09-21 · 7 min · Frank Hecker

eMusic’s positioning: It’s just iTunes and us

Yesterday I happened to read a blog post from Paul Kedrovsky containing some sage advice for companies competing in new markets: “declare victory early and often.” To quote him: Many markets are tippy—they want there to be a market leader—so you can self-servingly help things along by declaring your firm to be the chosen one. It strikes me that that is what eMusic has been trying to do, and with some success. Of course eMusic can’t declare itself to be the overall market leader in digital music—that title being reserved for Apple—but what eMusic has done is to unilaterally declare itself to be “the world’s largest digital retailer of independent music” and (more important) number two behind Apple in the overall digital music market, outpacing Napster, Rhapsody, and the rest. Some interesting points about this strategy: ...

2006-09-20 · 4 min · Frank Hecker

Interoperability lost, except at eMusic

In a comment to his blog post “The strange world of digital music,” Nicholas Carr acknowledges the role that Apple’s proprietary DRM scheme has played in fending off competitors to the iPod, but opines that, “There’s no reason that you couldn’t have a single DRM standard.” Well, yes, and there’s no reason in theory that you couldn’t have a single OS standard. However DRM schemes, like operating systems, are choke points for the respective markets of digital music and IT, and in each case companies are highly motivated to pursue proprietary approaches in the hope that they’ll be the market winners and reap the benefits thereof, including in particular the ability to extract the major portion of the value in that market. Microsoft won that jackpot in IT, and so far Apple has done so in digital music. ...

2006-09-19 · 3 min · Frank Hecker

Subscribing to confusion: The Register on eMusic, Zune, and the iPod

In the flood of press articles on Microsoft’s recent Zune announcement, I happened to take special note of one that appeared in The Register, titled “The iPod’s Achilles Heel? It’s er. . . Reader’s Digest.” The logic of the article appears to be as follows: Apple doesn’t offer a subscription service for the iPod. eMusic has built a successful digital music business on a subscription model. Microsoft will offer a subscription service for Zune. Therefore Zune will have a competitive advantage against the iPod. Unfortunately the article’s logic breaks down when you look at it closely. Let’s start with the confusion about what the eMusic subscription model actually entails, especially compared to other subscription-based services like Napster To Go. The article refers to eMusic’s “‘Reader’s Digest’ subscription model,” but doesn’t really explain the reference; I’m assuming that the article is using the phrase “‘Reader’s Digest’ subscription model” as shorthand for any model where people pay fixed amounts at set periods for content of some sort (magazines, music, whatever). However an eMusic subscription is very different than a Napster To Go subscription: ...

2006-09-16 · 8 min · Frank Hecker

Off with its head: eMusic and the Long Tail

I’ve been meaning for a while to comment on the Guardian article “A musical tail of hits and misses,” which attempts to address the question of whether the much-discussed “Long Tail” effect actually operates in the real world of digital music services (most notably the iTunes Music Store). Recently David Harrell posted an interesting article “eMusic and the Long Tail” that renewed my interest in this topic and prompted me to get off my rear end and post this. ...

2006-09-13 · 6 min · Frank Hecker

eMusic Europe officially launches

Well, it’s old news to us, but according to Reuters eMusic is officially launching its Europe service; it appears that eMusic is trying to take advantage of the hype around Apple’s announcements today to try to position itself as the dominant iTunes alternative in the minds of the mainstream media. Some interesting new tidbits from the article: EMusic will be the first service to launch in all 25 European Union member nations, going head-to-head with iTunes in big markets such as Germany and Britain and bringing the first legal downloading to smaller ones including Malta and Hungary. . . . ...

2006-09-12 · 2 min · Frank Hecker

Stereophile article on Naxos’s MPkey strategy

Stereophile just published an online article “Naxos: Classical in the Key of MP3” with more information on the MPkey collections from Naxos and eMusic. Along with providing a complete list of the MPkey collections to be released, it has some insight into the marketing strategy behind MPkey: On examining iTunes track lists for Naxos CDs, Naxos discovered that most downloaders buy The Very Best of Mozart and assorted wedding samplers rather than recordings of hardcore repertoire. . . . MPkey’s first 12 titles are thus geared toward the downloading neophyte rather than the classical aficionado. ...

2006-09-11 · 3 min · Frank Hecker

The collected wit and wisdom of eMusic’s David Pakman

I’ve added a new page to the Swindleeeee!!!!! site, “Pakman speaks,” with links to published interviews and other comments by David Pakman, President and CEO of eMusic. Thanks to Google I unearthed some interesting and lesser known items, including in particular an audio interview with Pakman very soon after he came to eMusic. I’ll keep this updated as new Pakman-related articles get published.

2006-09-11 · 1 min · Frank Hecker

“This is Money” gives eMusic (and iTMS) its highest rating

This is Money, a UK web site by the publisher of the Daily Mail newspaper, recently published an article “The Best Music Download Sites,” in which they rated the iTunes Music Store, Napster, MySpace, SpiralFrog, PlayLouder (a UK-specific service), the online sites for Virgin and HMV, and band and label sites in general. eMusic received the highest rating (5 stars), along with the iTunes Music Store. The article references the new eMusic UK pricing, mentions iPod compatibility (but not the use of the MP3 format and the lack of DRM restrictions), characterizes eMusic as being for “fans of indierock, modern classical and jazz,” and delivers the overall verdict “Excellent site for the true collector.” ...

2006-09-10 · 1 min · Frank Hecker

Naxos MPkey: CD on the outside, eMusic on the inside?

Courtesy of Google News I found an interesting story in the Wall Street Journal apparently about a new Naxos initiative in partnership with eMusic. It’s behind the subscriber wall and (as a non-subscriber) I couldn’t see the full text, but I managed to get the following tidbit: On Tuesday, classical label Naxos will unveil a dozen new albums in a line it’s calling MPkey. The albums are packaged in CD-sized boxes and will be placed on store shelves at Borders. Inside each box, however, customers will find not a CD but a card with an access code and a booklet of instructions for downloading the album from eMusic. ...

2006-09-05 · 4 min · Frank Hecker